SHIPPING, TERMS AND RETURNS

WE SHIP WORLDWIDE WITH DPD EXPRESS.

UK – DPD EXPRESS (1-3 DAYS) £4
EUROPE – DPD EXPRESS (1-5 DAYS)   £10.00.

USA – DPD EXPRESS (1-7 DAYS) £15
REST OF WORLD – DPD EXPRESS (1-3 DAYS)    £20

UK, EUROPE, USA FREE SHIPPING OVER £100

REST OF WORLD FREE SHIPPING OVER £200

PLEASE NOTE ALL ORDERS CURRENTLY HOLD 1-4 DAYS HANDLING TIME, ALTHOUGH EVERY EFFORT IS MADE TO SHIP SOONER.  

WORLDWIDE DPD EXPRESS SHIPPING IS FREE ON ALL ORDERS ABOVE THE VALUE OF £200.

TRACKING INFORMATION IS AUTOMATICALLY EMAILED TO ALL CUSTOMERS OR MESSAGED VIA SMS IF THE PHONE NUMBER IS ADDED TO YOUR ORDER. IF YOU DON'T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.

 

RETURNS

RETURNS MUST BE SENT BACK WITHIN 14 DAYS AND IN PERFECT ORIGINAL SALE CONDITION, UNWORN AND THE TAGS MUST NOT BE BROKEN. WE CANNOT REFUND YOUR ORIGINAL OR RETURN POSTAGE COSTS UNLESS PRODUCT IS FAULTY / INCORRECT.

YOU DO NOT NEED TO CONTACT US PRIOR- PLEASE SHIP YOUR ITEM TO

ANNIE HOOD

C/O ENGINEERING PROPERTY SERVICES

ILFORD ROAD

NE2 3NX

 

SALE AND OUTLET ITEMS

SALE AND OUTLET ITEMS CANNOT BE REFUNDED; WE CAN HOWEVER OFFER STORE CREDIT OR EXCHANGE.